As the coronavirus pandemic escalates in the United States, service workers, particularly those in bustling environments like Starbucks, are facing heightened risks of exposure. While many employees can work from home, service staff are not afforded that luxury. In response to this urgent situation, Starbucks has unveiled significant adjustments to its catastrophe pay policy to support workers during this challenging time.
New Catastrophe Pay Policy
Effective immediately, any employee who tests positive for COVID-19, or who has been in close contact with someone infected, will be allowed to self-isolate at home for two weeks while receiving full pay. Should their symptoms persist beyond this initial period, they can access an additional 26 weeks of paid leave. For those exhibiting symptoms but not yet diagnosed, they may self-isolate for 24 hours and utilize catastrophe pay to cover their scheduled shifts for up to three days before tapping into their own sick leave. If a medical professional confirms a COVID-19 diagnosis, the extended paid leave policy will then apply.
Support for Employees
In addition, Starbucks is committing to match contributions to its Community United Partnership (CUP) fund, which aids employees in financial need. The company plans to donate $1 for every 50 cents contributed, reinforcing their commitment to their workforce during this crisis.
“Our employees should never have to choose between their health and their job,” stated Lila Johnson, Starbucks’ vice president, in a message to partners and the public. “We are fully dedicated to supporting our team members through catastrophe pay, as well as comprehensive benefits that address their physical and mental well-being.”
Customer Safety Measures
Regarding customer safety, CEO Marcus Smith indicated that closing stores could be a necessary measure if it serves the best interests of both customers and employees. “We will consider temporary store closures if recommended by health authorities or deemed essential for safety,” he asserted in a public announcement.
This policy shift follows the decision to suspend the program that offered discounts to customers bringing in reusable cups. While customers can still receive standard discounts, baristas will only prepare beverages in disposable cups during this period.
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Conclusion
In summary, Starbucks is taking decisive steps to protect its employees during the ongoing pandemic by enhancing its catastrophe pay policy and providing support through community funds. They are prioritizing health and safety for both staff and customers during these uncertain times.