Seattle Woman Reveals Struggles to Get Tested for COVID-19 Amidst Outbreak

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In the wake of the COVID-19 pandemic, a woman from Seattle, who experienced symptoms of the virus and has a history of chronic bronchitis, shared her troubling journey to secure a test. Her story highlights the challenges many face in accessing healthcare, especially during urgent crises.

“I’m a Seattle resident with all the signs of COVID-19 and a background of chronic bronchitis,” tweeted user Sarah Green. “Working in a physical therapy clinic with elderly patients and those with chronic illnesses, I felt it was my duty to get tested. Here’s what happened next.”

Initially, Sarah attempted to contact the coronavirus hotline but ended up waiting on hold for 40 minutes before giving up. Following the CDC’s advice, she reached out to two primary care physicians. One didn’t know where to direct her and advised against testing, while the other suggested she visit an urgent care facility.

At the urgent care, she was told to call the hospital, which unfortunately had no tests available but connected her back to the hotline. The operator informed her that she did not meet the criteria for testing, which were limited to those who had traveled abroad in the last 14 days or had direct contact with confirmed cases. Despite her symptoms and her location in a hotspot, she was advised that the only way to receive treatment would be if her condition worsened to the point of pneumonia.

“This situation is incredibly frustrating,” Sarah expressed. “I’m trying to do everything right in a system that penalizes taking time off when it’s needed. It’s terrifying to think I won’t receive help until I’m in dire need.”

After Sarah’s thread gained traction, she urged others to refrain from calling the hotline unless they were experiencing severe symptoms or had known exposure, so that those who truly need assistance can access it.

With misinformation circulating from various sources, it’s no wonder that many healthcare providers seem unsure about how to guide patients. Lives are at stake as a novel virus spreads across the U.S., leaving us with the simple yet crucial advice to wash our hands regularly to stave off infection.

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In summary, Sarah Green’s experience illustrates the barriers faced by individuals seeking COVID-19 testing. Her frustration reflects a broader issue within the healthcare system, where access to necessary care is hindered by restrictive testing protocols, particularly in urgent situations.