If you’ve been paying attention, you’ve likely heard about the LuLaRoe leggings phenomenon. Renowned for their soft fabrics and bold, quirky designs, these leggings have captured the attention of countless women.
The process of snagging a pair can be quite the hassle: navigating tricky Facebook groups, dealing with limited stock on popular styles, and facing a price tag of $25. I’ve seen grown women nearly come to blows over certain prints—it’s no joke!
When I first wrote about LuLaRoe, I hadn’t actually tried on a pair myself. However, some kind internet strangers, who were also LuLaRoe consultants, sent me a few pairs to sample. Among them was a “unicorn”—a term used for the elusive, hard-to-find patterns—a solid black pair of leggings. What a win! I eventually bought a few more pairs and, although I only wear them at home, I truly appreciate how comfy they are.
Unfortunately, my black unicorn leggings turned out to be a disappointment. After just a couple of washes (following the care instructions), they developed holes in the crotch seam. Finding another pair of black leggings has proven almost impossible, and I can’t return them either.
Even if I had the time to search through countless Facebook groups to find a consultant for an exchange, the thought of wrapping up my leggings, bringing my kids to the post office, and paying for shipping feels like way too much effort for a pair of leggings.
It turns out I’m not alone in my dissatisfaction. Discussions about LuLaRoe often fill the comments with women who love the brand, as well as those lamenting their poor-quality leggings that barely survive a wash cycle. Many have reported tiny holes appearing before even entering the spin cycle.
The chorus of complaints about quality and frustrating return policies has raised my eyebrows regarding LuLaRoe’s business practices. It’s important to clarify that this isn’t the fault of the individual consultants—they are caught in the middle of a significant corporate issue. Someone in the company made the decision to cut corners to keep up with demand, leaving consultants and customers alike feeling the impact.
Our associate editor, Mia Thompson, commented in a recent article: “These leggings tear like wet tissue paper.” She can certainly attest to that, having once been a fervent LuLaRoe fan but now stepping away from the hunt for her “unicorns” due to the leggings’ lack of durability.
A Facebook group has formed, uniting thousands of dissatisfied LuLaRoe customers to voice their grievances. Two customers, in particular, have taken legal action against LuLaRoe for knowingly selling defective products. Julie Smith and Rachel Johnson have filed a lawsuit in California, holding LuLaRoe accountable for misleading marketing while countless women invested their hard-earned money and time into obtaining these leggings. Should their lawsuit succeed, it could have significant repercussions for anyone who purchased LuLaRoe leggings after March 31, 2016.
Let’s hope that Smith and Johnson can gain the upper hand against a company that seems to be taking advantage of its customers and consultants.
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In summary, LuLaRoe leggings have garnered both praise and criticism, with many customers experiencing quality issues and frustration with the return process. As legal action unfolds, the future of this popular brand remains uncertain.