By: Jenna Collins
Updated: Dec. 6, 2019
Originally Published: Jan. 14, 2018
Having spent over a decade in the service industry, I’ve donned uniforms and served a diverse array of dishes, from ramen to gourmet pizzas. My experiences have ranged from enjoyable shifts, thanks to great coworkers, to grueling hours where I questioned my sanity. Yet, these roles have taught me invaluable lessons about human behavior.
Throughout my years waiting tables, I’ve witnessed everything from emotional breakdowns to romantic proposals. I’ve even had to call the police on unruly customers and played therapist or matchmaker more times than I can count. One recurring challenge in the restaurant industry revolves around how patrons manage their children.
In light of these experiences, I feel compelled to share some essential guidelines for dining with kids.
1. Children Are Our Future — Set a Good Example
Observing someone in a restaurant can reveal much about their character. Simple gestures like making eye contact, smiling, and saying “please” and “thank you” can transform the dining experience. Unfortunately, I’ve encountered guests whose behavior resembles that of wild animals rather than civilized diners. I’ve had a father toss a menu at me, a mother insult me in front of her children, and a man make inappropriate advances while his teenage son looked on.
When feeling overwhelmed, it’s crucial to channel that energy elsewhere, perhaps through a fitness class. Please don’t take out your frustrations on the waitstaff, especially in front of impressionable kids. Children are like sponges, ready to absorb the lessons you provide about how to treat others.
2. A Restaurant Is Not a Playground
Many restaurants are cozy and cramped. Yet, some parents allow their children to run around, creating hazards for staff carrying hot food and drinks. It’s not the responsibility of servers or bussers to supervise your children. If your little ones can’t sit still or you prefer to scroll through your phone, consider using a high chair to keep them safe.
Allowing children to roam freely increases the risk of accidents, and I certainly don’t want to be responsible for a child getting hurt due to a parent’s negligence.
3. Tipping Matters — Aim for at Least 15%
A common misconception is that generosity is tied to wealth. I’ve served affluent patrons who tipped as little as 5% to 8%. Tipping is vital in the restaurant industry, especially since many servers rely solely on tips for their income. If you can’t afford to tip at least 15% on top of your bill, consider whether dining out is the right choice for you. For families, a 20% tip is more appropriate, as children often require extra attention and cleanup.
4. Keep Your Table Clean
As I’ve mentioned, the waitstaff are neither babysitters nor maids. If your child creates a mess that goes beyond the usual dirty dishes, please help clean it up. Imagine if I came to your workplace and let my child throw spaghetti around—wouldn’t that be disrespectful? The mess your child makes is ultimately your responsibility.
Thank you for considering this perspective.
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Summary
Dining out with children requires mindfulness and respect, both for the restaurant staff and fellow patrons. Simple acts of courtesy, like tipping and keeping the dining area tidy, go a long way in ensuring a pleasant experience for everyone involved.