As the nation gradually resumes normal activities following the COVID-19 pandemic, officials are cautioning the public about a rising number of text message scams pretending to be from contact tracers. If you receive a text claiming you’ve been exposed to COVID-19, remain calm—it could be an attempt to collect your personal information.
The Federal Trade Commission (FTC) has recently issued a warning about these deceptive messages, which often appear credible. For instance, a typical message may state: “Someone you were in contact with has tested positive or shown symptoms for COVID-19 & recommends that you self-isolate or get tested,” followed by a link for further details.
However, it’s crucial to recognize that the link is a major indicator of a scam. Clicking on it could install harmful software on your device, giving hackers access to your sensitive information.
To safeguard yourself, remember this simple rule: If you receive a message alleging to be from a COVID-19 contact tracer, do not engage with any links provided. Legitimate contact tracer notifications typically inform you to expect a follow-up phone call from your local health department, without requesting personal details or asking you to click on any links.
The FTC explains that contact tracers play a vital role in public health efforts. They collaborate with individuals diagnosed with COVID-19 to compile a list of those who have been in close contact with the infected person, and this information is securely stored in an online system.
Tips to Prevent Scam Messages
To help prevent unwanted scam messages, consider these tips:
- Utilize your phone’s settings to filter and block texts from unknown numbers.
- Check if your wireless provider offers services to block spam messages.
- Explore call-blocking apps that also allow you to filter unwanted texts.
Ultimately, the best defense is to ignore suspicious messages. If a legitimate contact tracer needs to reach you, they will follow up with a phone call.
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Summary
Authorities are warning the public about scams involving text messages from fake COVID-19 contact tracers. The Federal Trade Commission advises against clicking on any links in such messages and emphasizes that legitimate tracers will only contact you via phone to discuss next steps, not through unsolicited texts.