In an unprecedented move during the holiday shopping season, Amazon took action to remove one of the season’s most sought-after toys from their platform. The company is urging customers to promptly recycle their hoverboards due to safety concerns, offering a full refund within three days of the request.
The popularity of hoverboards surged significantly as they became the latest must-have gadget for kids. Resembling skateboards, these self-balancing devices operate on a motor, allowing riders to glide without making any effort. Despite their trendy appeal, the name “hoverboard” is misleading, as they do not hover at all.
Sadly, the rise in hoverboard sales coincided with numerous reports of them malfunctioning. Many of these devices are manufactured in China, where rushed production has led to subpar quality. Reports indicate that faulty charging systems are causing the boards to overheat and even catch fire, resulting in several house fires across the UK. One incident at a mall in Washington was even captured on video. A homeowner in Alabama attributed a devastating fire to a hoverboard, while a man in Louisiana reported that his device ignited while he was riding it. Mixing hoverboards with holiday festivities turned out to be hazardous, with numerous injuries reported on Christmas Day as excited parents attempted to try out their kids’ gifts.
Acknowledging the issue, Amazon issued an apology via email, providing customers with guidelines on how to recycle their hoverboards safely. The company also ensured that those who purchased boards with non-compliant plugs would receive a refund quickly. Unfortunately, hoverboards are likely to be remembered as one of the biggest gift blunders of 2015.
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Summary
Amazon has advised customers to dispose of their hoverboards due to safety concerns stemming from faulty manufacturing. The company is providing refunds and recycling instructions as reports of fires and injuries emerge. This incident has turned hoverboards into a significant disappointment for holiday shoppers.