In a shocking incident that has garnered widespread attention, a couple from Arizona has released a video showing a hospital staff member dropping their newborn daughter shortly after delivery. The footage, which was shared on social media, highlights the couple’s frustration over the lack of accountability from the Chandler Regional Medical Center, where their twin daughters were born.
Cynthia and Jake Thompson recorded the moment when their daughter Lily fell from a staff member’s grasp onto a table in the delivery room. The video captures the alarming seconds that followed, with nurses quickly rushing to catch the baby before she could hit the floor. The couple expressed their distress over the situation, stating they did not receive an apology or even a notification about the incident. Cynthia took to Facebook to voice her concerns, saying, “My daughter Lily was born on 2/14/19 at Chandler Regional, and due to the staff’s negligence, she was dropped on her head. I wasn’t informed, nor were any tests conducted afterward. I want to make sure this doesn’t happen to other families.”
The couple’s frustration was compounded by the staff’s apparent indifference. Jake confronted the staff member involved immediately after the incident, stating, “I told him, ‘You dropped my baby,’ and he just looked unfazed. When I showed him the video, he had no response.”
In her Facebook post, Cynthia mentioned that baby Lily spent 12 days in the NICU due to her low birth weight of just 3 pounds, 4 ounces. She revealed that an ultrasound on day five showed a grade 1 hemorrhage on the left side of Lily’s brain. However, she was not informed about the test or its results until much later. “I was left in the dark about her condition,” she lamented. “I don’t know if the hemorrhage is related to her being dropped or her low birth weight, but as a parent, I deserve to know everything.”
Brain hemorrhages can occur in premature infants, but the parents have every right to receive full transparency regarding their child’s health. The hospital’s lack of communication and failure to apologize only adds to the couple’s distress. “A simple apology could have made a difference,” Jake told sources. “Something like, ‘We are sorry this happened. How can we assist you?’ But instead, it felt like everything was done without our knowledge.”
In response to the situation, the hospital issued a statement, citing patient privacy laws and the family’s request for confidentiality, and emphasized that patient safety remains their top priority. They are conducting an internal review of the incident.
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In summary, Cynthia and Jake Thompson’s experience highlights the urgent need for accountability and communication in healthcare settings, especially in critical moments like childbirth. Their call for transparency and acknowledgment of mistakes resonates with many parents who have faced similar challenges.